Privacy policy
HeavenAtLast.com ("we," "our," or "us") operates an online clothing store through the
Shopify platform. This Privacy Policy describes how we collect, use, and disclose your
personal information when you visit or make a purchase from our website,
https://heavenatlast.com/ (the "Site"), and specifically how we handle information
collected through email subscriptions for pre-marketing purposes in Canada.
We are committed to protecting your privacy and handling your personal information
in compliance with applicable Canadian privacy laws, including the Personal
Information Protection and Electronic Documents Act (PIPEDA) and Canada's AntiSpam Legislation (CASL).
1. Collection of Personal Information
We collect personal information from you when you interact with our Site, particularly
when you subscribe to our email list for pre-marketing updates. The types of personal
information we may collect include:
Contact Information: Such as your name and email address, which you provide
when you sign up for our email subscriptions.
Usage Data: Information about how you access and use our Site, including your
IP address, browser type, operating system, referring URLs, pages viewed, and
the dates/times of your visits. This information is collected automatically through
cookies and similar tracking technologies.
2. Use of Personal Information
We use the personal information we collect for various purposes, including:
Pre-marketing and Communications: To send you updates, promotions, and
information about our upcoming products and store launch, specifically through
email marketing campaigns. This is done with your explicit consent, in
compliance with CASL [1].
To Improve Our Services: To understand how our Site is used, analyze trends,
and improve the user experience and functionality of our online store.
To Comply with Legal Obligations: To meet our legal and regulatory
requirements under Canadian law, including PIPEDA
3. Sharing and Disclosure of Personal Information
We may share your personal information with third parties for the purposes described
above. These third parties include:
Shopify: As our e-commerce platform provider, Shopify collects, uses, and
processes your information on our behalf to operate our online store. Their
privacy practices are governed by their own Privacy Policy [3].
Email Marketing Service Providers: We use third-party services to manage our
email subscriptions and send marketing communications. These providers are
contractually obligated to protect your information and use it only for the
purposes for which we provide it.
Legal and Regulatory Authorities: We may disclose your information if required
to do so by law or in response to valid requests by public authorities (e.g., a court
or government agency).
We do not sell or rent your personal information to third parties for their marketing
purposes.
4. Consent
Your consent is crucial for the collection, use, and disclosure of your personal
information. We obtain your consent when you subscribe to our email list. By
providing your email address, you consent to receive commercial electronic messages
from us regarding our pre-marketing activities and future store updates.
We adhere to the principles of meaningful consent as outlined by the Office of the
Privacy Commissioner of Canada [4]. This means we will:
Clearly explain what personal information we are collecting.
Identify the parties with whom your information may be shared.
State the purposes for which your information is collected, used, or disclosed.
Inform you of any potential risks of harm or other consequences associated with
the collection, use, or disclosure of your information.
You have the right to withdraw your consent at any time by unsubscribing from our
email list or by contacting us directly. Withdrawal of consent will not affect the
lawfulness of any processing carried out before you withdraw your consent.
5. Security of Your Information
We implement reasonable security measures to protect your personal information
from unauthorized access, use, disclosure, alteration, or destruction. However, no
method of transmission over the Internet or electronic storage is 100% secure, and we
cannot guarantee absolute security.
6. Your Rights
Under PIPEDA, you have certain rights regarding your personal information, including:
Right to Access: You have the right to request access to the personal information
we hold about you.
Right to Correction: You have the right to request correction of any inaccurate or
incomplete personal information we hold about you.
Right to Withdraw Consent: As mentioned above, you have the right to
withdraw your consent to the collection, use, and disclosure of your personal
information.
To exercise any of these rights, please contact us using the details provided below.
7. International Data Transfers
HeavenAtLast.com is based in Canada. However, as we utilize services like Shopify and
other third-party service providers, your personal information may be transferred to,
stored in, and processed in countries outside of Canada, including the United States.
These countries may have privacy laws that are different from those in Canada.
We take reasonable steps to ensure that your personal information is treated securely
and in accordance with this Privacy Policy and applicable laws, even when transferred
internationally.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices
or for other operational, legal, or regulatory reasons. We will post the updated Privacy
Policy on our Site and indicate the “Effective Date” at the top. Your continued use of
the Site after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you
wish to exercise your rights, please contact us at:
HeavenAtLast.com Email: privacy@heavenatlast.com
